Change Magazine May/June 2008

September-October 2010

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Differentiating America's Colleges and Universities: A Case Study in Institutional Innovation in Arizona

Colleges and universities negotiating their recovery from the most severe recession in nearly a century are currently implementing a welter of hastily devised measures aimed at reducing operating costs, becoming more efficient, and restoring a prior equilibrium. But administrators reacting to the downturn should not restrict their focus to the short term, fixating exclusively on cost cutting or reshuffling longstanding priorities. They should instead engage in comprehensive long-range planning that uncovers and fixes “design flaws” and advances new and differentiated models for the nation's colleges and universities.

Michael M. Crow became the sixteenth president of Arizona State University in 2002. He was previously executive vice provost of Columbia University. A fellow of the National Academy of Public Administration, he is the author of books and articles analyzing knowledge organizations and science and technology policy.

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